Support

Get in touch.

Questions, billing, licenses, refunds or something not working: email us.

Feature Requests and Bugs

Want something HyperArc doesn't do yet, or found a bug? The feedback form sends it straight to the list we build from.

Billing, refunds or your license: the email address you bought with and your order number from the receipt email.
Something not working: your HyperArc version, your macOS version, what you did and what happened. A screenshot helps.
Moving to a new Mac: deactivate HyperArc on the old Mac, then activate it on the new one. A license covers up to 3 Macs at a time.

Please don't send your files unless we ask. We don't need them to help, and they stay private on your Mac.

Every purchase has a 7-day money-back guarantee. Read the Refund Policy.